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Who am I?
My name is Mark Ansell
I am from the Black Country in the UK but have my footprints all across the Globe.
I have spent 25 years in procurement, supply chain and customer service operations. I help organisations reduce cost and risk, improve revenue, boost productivity and enhance customer service outcomes through the lenses of tech and people.
I enjoy talking about, writing down and sharing my thoughts and experiences.
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You can learn more about me here.
Mr Motivator
How motivational maps can complement personal styles to develop high performance teams
Mark Ansell
Sep 27, 20249 min read
Pitch Perfect
The Power of Pitching Ourselves: My Experience with Splendid Tiger and Anil Joshi
Mark Ansell
Sep 7, 20246 min read
Don’t Look Back In Anger!
How ticket sellers exploit consumer demand
Mark Ansell
Sep 1, 20245 min read
Alright Stop, Collaborate and Listen!
The importance of collaboration in an organizational process review
Mark Ansell
Aug 8, 20243 min read
Risk & Reward
My views on the dangers of over indexing risk at the expense of innovation and agility.
Mark Ansell
Jun 30, 20244 min read
Procurement meets Politics
My views on how the 2024 General Election in the UK could impact public procurement
Mark Ansell
Jun 24, 20245 min read
Fathers: Family & Friends
The importance of men taking time out so spend time with friends
Mark Ansell
Jun 23, 20244 min read
The Customer knows best
Embracing Customers in Our Digital Transformation Journey Businesses are continuously pushed to adapt and innovate to stay competitive....
Mark Ansell
Jun 19, 20244 min read
The many faces of adaptive leadership
Adaptive leadership is paramount in times of change and uncertainty
Mark Ansell
Jun 17, 20244 min read
Old school tools and new world thinking
The relevance of established tools in todays EI powered procurement function
Mark Ansell
Jun 17, 20244 min read
SRM: The ultimate guardian
In regulated industries, a comprehensive SRM program can not only add value but it can keep your organization safe and regulators happy
Mark Ansell
Jun 16, 20246 min read
Negotiating with a Robot?
Harnessing AI in Supplier Negotiations: My Encounter with Pactum AI at DPW Amsterdam 2023
Mark Ansell
Jun 15, 20243 min read
Co-Pilot for Customer Success
In today's fast-paced business world, the efficiency of internal customer service can make or break a company's success. As someone...
Mark Ansell
Jun 15, 20245 min read
How Colours framed my leadership
Understanding My Discovery Insights Profile: The Directing Motivator When I first received my Discovery Insights profile and saw that I...
Mark Ansell
Jun 15, 20243 min read
When sport meets business, and fans lose out
The Growing Cost of Watching and Supporting Football in the UK: A Focus on Wolverhampton Wanderers and the impact on fans
Mark Ansell
Jun 8, 20245 min read
Some things are worth fighting for!
Why I think controlled conflict is good for team cohesion
Mark Ansell
May 25, 20243 min read
The China Dilemma
Supply chain shortages are resulting in flirtatious glances of envy towards China, what are the risks and do we really have any choice?
Mark Ansell
May 15, 20244 min read
How disruption can give rise to rapid innovation
How COVID-19 Forced Companies to Innovate: Transformations in Customer Contact Centers and My Role in Leading Change at Fiserv
Mark Ansell
Apr 6, 20244 min read
Combatting Imposter Syndrome
When entering new industries or taking on new roles, imposter syndrome can make us doubt ourselves and challenge the value we add.
Mark Ansell
Feb 3, 20243 min read
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